Case study

PwC US unlocks a new revenue playbook in sports hospitality with Potloc.

Reading time
1 min
Words
Potloc
Published date
September 2, 2025

CLIENT
Consulting Firm

GOAL
Thought Leadership

INDUSTRY
Sports & Entertainment

CHALLENGE

PwC US sought to help sports franchises engage high-income fans.

PwC’s team launched this survey to uncover fresh, data-driven insights that could help clients grow revenue in a rapidly evolving landscape. The focus: affluent sports fans — a high-value audience deeply engaged with live events, but whose expectations are quickly outpacing today’s standard offerings. To stay ahead, PwC went searching for cutting-edge insights that go beyond the obvious — revealing what really drives fandom, spending, and game-day decisions.

pwc_sports-practices_image1

SOLUTION

PwC US chose Potloc to capture what premium fans actually want. 

Potloc surveyed 1,000+ U.S.-based sports fans earning $200K+ annually (or $300K+ per household). From survey deployment to analysis tools, Potloc’s platform and experts supported PwC in collecting data across age and gender groups, to help sports franchises act on what premium fans actually want.

pwc_sports-practices_image2

RESULTS

PwC US published insights that reinforce their authority in sports strategy. 

1000 high-income sports fan surveyed

4 regions within the US targeted

14 data quality controls employed

15 days of fieldwork

The piece quantifies what different types of fans are willing to spend, surfaces overlooked friction points, and spotlights new revenue opportunities in merchandise, tech-driven experiences, and B2B offerings.
« The results are clear: Premium fans expect more, spend more and present a significant opportunity for franchises that can deliver differentiated, tailored experiences. »
Michael Keenan Managing Director, Sports Practice Leader PwC US

Kickstart your next thought leadership survey.

With unmatched sample quality, time-saving analysis tools, and dedicated research experts at your disposal, Potloc is the go-to survey partner for PE & consulting firms.

GET A QUOTE
1-Aug-13-2025-05-17-52-4612-PM