Voice of Customer programs could have saved these 5 retailers

After 130 years of existence, Sears found itself under the US creditor protection act on October 14. What lesson should be learned from this major event? Never stop…

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The Secret to a Successful International Expansion

We all know about Target, which lost $2 Billion over two years on Canadian soil. Many giants, leaders in their sector, have failed despite their size, resources, and…

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4 Golden rules of retail survival

In a complex world, being intelligent means ignoring the irrelevant rather than accumulating an abundance of information. Yet retailers rely on increasingly more complex…

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Amazon Go, a Window into the Future of Retail?

Amazon entered the food retail space when it launched AmazonFresh in March 2017 and has found other ways to grow its footprint in the sector, acquiring Whole Foods in…

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Everything you always wanted to know about Omnichannel

Many companies already have an omnichannel strategy. Is this the first time you’ve heard these words? If so, then you are part of the 55% of companies that have not…

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Three innovations that will change retail forever

Not a day passes by without a new innovation in retail.

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