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Conducting consumer research through social networks, Potloc is a faster, more accurate way to conduct market research.

Featured Articles

If You Want to Gather Insights on Consumers, go Where they Hang Out: How Social Media is Changing Research
16 Nov. 2022

If You Want to Gather Insights on Consumers, go Where they Hang Out: How Social Media is Changing Research

Consumer research Consumer research on Social Media Social Media Resources

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    économie circulaire
    17 Oct 2022

    Retailers: 9 key steps to move to the circular economy

    Consumer research Customer experience Retail Environment
    11 Feb 2022

    Stadiums of the Future: How Data Collection is Bringing New Life to the Live Sports Experience

    Customer experience
    Everything You Need to Know About NPS (Net Promoter Score)
    05 Jun 2019

    Everything You Need to Know About NPS (Net Promoter Score)

    Consumer research Customer experience Survey methodology Retailers
    Potloc The advantages of a customer-centric strategy
    22 May 2019

    The advantages of a customer-centric strategy

    Consumer research Customer experience Retailers
    Finding the right consumers to listen to
    15 Apr 2019

    5 consumer profiles with opinions that matter

    Customer experience Retailers
    Do mini Shopping Carts for Kids increase sales?
    10 Apr 2019

    Do mini Shopping Carts for Kids increase sales?

    Customer experience Retailers
    Voice of Customer programs could have saved these 5 retailers
    04 Apr 2019

    Voice of Customer programs could have saved these 5 retailers

    Retail trends Customer experience
    Amazon Go, a Window into the Future of Retail?
    13 Mar 2019

    Amazon Go, a Window into the Future of Retail?

    Retail trends Customer experience Retailers
    Everything you always wanted to know about Omnichannel
    06 Mar 2019

    Everything you always wanted to know about Omnichannel

    Retail trends Customer experience Real Estate Retailers
    How To Deliver A Great Customer Experience On A Consistent Basis
    01 Feb 2019

    How To Deliver A Great Customer Experience On A Consistent Basis

    Consumer research Customer experience Resources Retailers
    Measuring customer success in the modern age
    24 Jan 2019

    3 Approaches to Measuring Customer Satisfaction

    Consumer research Customer experience Retail
    Why Retailers Of All Sizes Are Investing In Innovation Labs
    21 Jan 2019

    Why Retailers Of All Sizes Are Investing In Innovation Labs

    Retail trends Customer experience Retailers
    The Rise of Grocerytainment
    21 Dec 2018

    The Rise of Grocerytainment: Food for fun

    Retail trends Customer experience Retailers
    How AI Can Improve Customer Experience
    23 Nov 2018

    How AI Can Improve Customer Experience

    Customer experience Resources Retailers
    What’s the Use? Mixing up mixed-use developments
    20 Nov 2018

    What’s the Use? Mixing up mixed-use developments

    Customer experience Real Estate
    Online reviews are disrupting the consumer researcher industry
    19 Nov 2018

    Online reviews are disrupting the consumer researcher industry

    Customer experience Survey methodology Retailers
    Are Malls Turning into Disneyland for Adults?
    31 Oct 2018

    Are Malls Turning into Disneyland for Adults?

    Customer experience Real Estate
    Getting Lost At The Mall? Maybe Not For Much Longer
    19 Oct 2018

    Getting Lost At The Mall? Maybe Not For Much Longer

    Retail trends Customer experience Real Estate
    Can Cirque du Soleil become an anchor tenant for malls?
    18 Sep 2018

    Can Cirque du Soleil become an anchor tenant for malls?

    Retail trends Customer experience Real Estate Retailers
    Experiential retail is revolutionizing the industry… and has been for decades
    12 Sep 2018

    Experiential retail is revolutionizing the industry, and it's not new

    Customer experience Retailers
    Shopping centres: using the Net Promoter Score to retain clientele
    13 Jul 2018

    Shopping centres: using NPS® to retain clientele

    Consumer research Customer experience Real Estate Retailers
    Millennials’ true impact on retail
    12 Jul 2018

    Millennials’ true impact on retail

    Retail trends Customer experience Retailers
    NPS: Know your client satisfaction
    06 Apr 2018

    NPS: Know your client satisfaction

    Consumer research NPS Customer experience Survey methodology Resources

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